Support

Getting Help

We're here to help you succeed with OffloadPDF.

Email Support: Available on all plans

• Standard response: 24-48 hours
• Priority support (Business plan): 12-hour response time

Useful Links

• Dashboard: https://app.offloadpdf.com
• API Tokens: https://app.offloadpdf.com/user/api-tokens
• Billing Portal: https://app.offloadpdf.com/billing

Before Contacting Support

To help us assist you faster, please include:

• Your account email
• The API endpoint you're calling
• Request headers and body (remove sensitive tokens)
• Error messages or unexpected behavior
• Expected vs. actual results